💡 Frequently Asked Questions
1. What materials are used in your furniture products?
We use high-quality, sustainable materials including solid wood, premium upholstery fabrics, and durable metal frames to ensure longevity and aesthetic appeal for all our pieces.
2. Do you offer customization options for your designs?
Yes, we provide various customization services including size adjustments, fabric selections, and finish choices to meet the specific requirements of your interior projects.
3. How do you ensure the quality of your products during shipping?
All items are professionally packed using multi-layer protective materials and reinforced boxing to prevent any damage during domestic or international transit.
4. What is the typical lead time for large orders?
Standard production lead time ranges from 4 to 6 weeks, depending on the complexity of the design and the current order volume in our production facility.
5. Are your products compliant with international safety standards?
Absolutely. Our furniture undergoes rigorous testing to meet international safety and durability standards, ensuring they are suitable for both residential and commercial use.
6. How should I maintain and clean the furniture surfaces?
We recommend using a soft, damp cloth for routine cleaning and avoiding harsh chemicals. Specific maintenance guides are provided for different finishes like wood veneer or polished metal.
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