? Frequently Asked Questions
1. What materials are used in your furniture products?
We utilize high-quality, eco-friendly materials, including solid wood, premium veneers, and durable hardware to ensure long-lasting stability and aesthetic appeal.
2. Can I customize the dimensions or colors of the items?
Yes, we provide professional customization services. You can choose from various finishes, fabrics, and sizes to perfectly match your interior design requirements.
3. What is the typical lead time for production and delivery?
The standard production time is approximately 15-30 days depending on the complexity. Delivery times vary based on your global location and shipping method.
4. Do you provide installation guides for the furniture?
Absolutely. Each product comes with a detailed English installation manual and all necessary hardware. Video tutorials are also available for complex items.
5. How do you ensure the quality of products during shipping?
We use professional export-grade packaging, including multi-layer foam protection and reinforced wooden crates, to prevent any damage during international transit.
6. What is the warranty policy for your furniture?
We offer a comprehensive quality warranty covering manufacturing defects. Our goal is to ensure full satisfaction with every piece you receive.
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