Frequently Asked Questions
What materials are used in your furniture production?
We use high-quality, sustainably sourced wood, premium fabrics, and reinforced metal components to ensure durability and aesthetic appeal for all our furniture pieces.
Do you offer customization for bulk orders?
Yes, we provide professional OEM and ODM services. You can customize dimensions, materials, and colors to meet your specific project requirements.
How do you ensure the quality of international shipments?
Every product undergoes a rigorous multi-stage QC inspection. We use export-standard reinforced packaging, including corner protectors and multi-layer cushioning, to prevent damage during transit.
What is the typical lead time for an order?
For standard items, the lead time is usually 15-30 days. Custom orders or large-scale wholesale quantities may take 45 days depending on the complexity of the design.
Is your furniture compliant with international safety standards?
Absolutely. Our products meet various international certifications for safety and environmental standards, including low VOC finishes and structural stability tests.
Do you provide assembly instructions for knocked-down furniture?
Yes, each product comes with a detailed, easy-to-follow English assembly manual. We can also provide video tutorials for complex installations upon request.
Jiayu
